Customer Service

Transport services to the location

Using our own Plisch transport service that operates throughout Europe, we guarantee safe and careful transportation of your system directly to the transmitter site. Even the most secluded locations are served by us.

On-site assembly, testing and commissioning

Following the planning, engineering and production stages, once delivered, the next step for us is to put the equipment into operation and to fully acquaint your staff with your system.

Benefits:

  • Installation and commissioning by skilled service engineers
  • Introduction and smooth hand-over of the equipment
  • Training

Repair Service

Whilst under repair, you can rely on the comprehensive Plisch after sales service. This ensures that you get the very latest upgrades available to keep your equipment performing at its best.

Warranties:

  • Maintenance and repair
  • Delivery service

Technical Support

Reliability is our top priority.

Prior to the delivery of our transmitters, an extensive examination is performed on all the individual modules and finally on the complete transmitter system itself. Using our climate control chambers, the most extreme climate conditions are simulated to monitor equipment performance. Any non-compliance is immediately rectified by our skilled technicians.

Accessibility

You have a question for our service department?

We are working around the clock for you 24/7.
You can reach us by phone, fax or e-mail.

Calibration

Plisch, as a manufacturer is responsible for the calibration of your equipment. You can rest assured that all operating parameters will be fully met to ensure maximum performance and reliability of your system for years to come.

Software Service / Update

Plisch software helps you to efficiently be in control using new user-friendly functions.
It complies with data security regulations and provides overall system validity, backed-up with tamper-proof documentation.